Privacy Policy

Data we use

SeedanceAI processes your account details, service activity, and information you provide when contacting support. If you generate a video, we process your prompt, uploaded reference files, generation settings, and resulting video. Payment processors collect your payment details at checkout. We keep transaction records for billing, refunds, and support.

Processing and service providers

We use this information to run the service, secure accounts, process purchases, deliver videos, and respond to support requests. We send generation inputs to the model provider for processing and use hosting and storage providers to deliver the service. Model providers may apply their own content moderation. Only upload material you have the rights and permissions to use.

Cookies and preferences

SeedanceAI uses cookies and similar storage for sign-in, language preferences, and site settings. When the cookie settings panel is available, use it to manage optional analytics and advertising choices.

Your files and account

The My Creations page gives you access to your generation history. To request access to or deletion of your data, or to ask about storage and third-party processing, open a ticket in Contact Support. We may retain information needed to complete billing, resolve disputes, prevent abuse, or meet applicable obligations.